I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that. To move forward with the RMA, an ASUS e-mail says “Must Include the RMA Checklist Form with your RMA return.” but fails to attach such a. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct

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Asus RMA and Warranty Guide

Thanks for the guide. We got busy with things and finally dropped off the card with Fedex Ground. What Notebook Checklkst I Buy? A few helpful tips when completing the request for an Instant RMA: Please make sure that the RMA number is written on the outer portion of the box, otherwise the package will not be accepted and returned back to you.

Here we had a legit video card that died a natural death!

Turnaround time was as promised for notebooks while the other repair company servicing EeePCs seem to have under-qualified technicians servicing the Asus netbooks. The time it takes Asus Taiwan to ship the part to their overseas facilities can vary from 1 week to X months.


Please be informed that we can not keep a unit for very long in our technical area. Log in or Sign up.

You should have received the RMA instructions in a separate e-mail. Once again, thank you for choosing ASUS products and services. If you are not the intended recipient or receive it accidentally, please immediately notify the sender by e-mail and delete the message and any attachments from your computer system, and destroy all hard copies. Please write a detailed description of the problem s preferably typed and include it with the notebook. However, this is also subjected to the availability of in-stock parts.

Asus Hungary feedback provided by DRevan.

ASUS Video Card RMA Experience and Turnaround Time in – Legit Reviews

View this thread in our forums! Vasudev Dec 30, at 9: Our card was delivered by Fedex while we were asuz home at Note that Asus only accepts Visa or Mastercard. We needed to get written consent to publish screen shots and details of those e-mails due to that disclaimer.

Chscklist folks on the forum have noted a day time frame. Thank you for your cooperation. Please note that it is your responsibility to ship the notebook to us in good condition. If you plan on selling your notebook at a later date, I’d highly recommend you keep the original box and use a generic box to ship your notebook.


Asus RMA checklist question. – Asus – Laptop Tech Support

We got an e-mail from ASUS letting us know they got our response and that we accepted the replacement offer. Do not complete this form for these types of requests. Yes, my password is: RMA turnaround times were in the time frame of days. Parts are ordered from the Asus repair facility in Russia and if parts are out of stock, they in turn order parts from Taiwan.

Connectivity Please Select Connectivity.

You will receive a FedEx shipping label by email. I was at their main repair center and needless to say, their overall service was stellar. Minor quality check issues did occur, but nothing that couldn’t be easily fixed yourself.

If we were to have declined to model change we are unsure how long it would have taken to get the Radeon RX fixed or replaced.

You may request to escalate your RMA, but this rarely does anything when supply issues are held up in at Asus headquarters in Taiwan. Discussion in ‘ Asus ‘ started by DavidMay 31,

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